The rights articles as product mechanisms: export, erasure, records of processing, each one built in, none of it paperwork after the fact.
Every Naxis deployment is a single-tenant system processing only the client's own documents, on infrastructure the client chooses. GDPR compliance is implemented as product mechanisms, not policies:
- Art. 15 · access
- Self-service "Export my data" for every signed-in person (JSON, complete), plus an administrator subject-access export for any subject the deployment knows.
- Art. 17 · erasure
- Hard delete, everywhere: a person's conversations, or a single document, are removed from the store and the search index in one action. Erasure is itself recorded in the audit log; no tombstone data remains.
- Art. 28 · processing
- Each deployment is contracted under a Data Processing Agreement including the sub-processor notice procedure (see Legal documents below).
- Art. 30 · records
- The deployment generates its own record-of-processing manifest from the configuration that actually runs (retention values, sub-processors, technical measures), so the paperwork cannot drift from reality.
- Retention
- Conversation and audit retention are explicit, configurable values enforced by a nightly job; the live values are shown read-only in the admin console.
The generated manifest for a specific deployment is available to its administrator at any time; a sample is in Technical documentation below.
Request to see
An account action, the request files under
your Naxis account, and the answer arrives on its thread.