Product guide
Settings, operations & compliance
Settings, branding, email, background jobs, the audit trail, and the security & privacy facts.
Settings, tab by tab →
The page saves as one unit — the save bar appears once anything is edited.
Plan & seats →
Settings → Plan & seats shows the plan this workspace runs under and where it stands. Every figure is measured from your own workspace — nothing is…
Branding →
Set your company name under Settings → Branding. The assistant is shown to users as “ Assistant” across the sign-in page, chat, admin and emails.
System language (and the languages the assistant speaks) →
Two different things speak two different kinds of language here, and only one of them is a setting.
Email (SMTP) →
Configure an SMTP server so invitations and password-reset links are emailed automatically. It's optional — the links are always available to copy…
Software updates →
On a managed deployment the software keeps itself current. When a new version is available, a Software updates card appears at the bottom of Settings…
Background activity (jobs) →
Syncing, document analysis and retention don't happen while you watch — they run as background jobs: queued, executed by the server, retried if they…
Audit log →
An append-only, tamper-evident record of every question and admin action, under Settings → Security & privacy. Each event is hash-chained to the one…
Security & privacy →
Settings → Security & privacy gathers everything that makes the system trustworthy: the tamper-evident audit log, automatic retention, a generated…
Support tickets →
When something is wrong and the documentation doesn't resolve it, open a support ticket: Help → “Open a support ticket” (the red button under the…
This help centre (and its AI) →
Everything in this window is about how Naxis Assistant itself works — it never searches your company documents (that's what the chat is for). Three…
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Last updated 28 Aug 2026